Your privacy matters to us. Learn how we protect and handle your personal information.
At Corevistahub, we collect various types of information to provide you with our machine learning-powered portfolio optimization services. Understanding what information we gather helps you make informed decisions about using our platform.
Important: We never collect your actual brokerage login credentials or have direct access to your trading accounts. All financial data is provided voluntarily through our secure interface.
Your information serves specific purposes that directly relate to providing and improving our services. We believe in transparency about how your data contributes to your experience on our platform.
We use your personal information to create and maintain your account, process payments, and communicate important updates about our services. This includes sending you educational content about portfolio optimization and market insights that align with your interests.
Your financial data powers our machine learning algorithms. By analyzing portfolio patterns and risk preferences, we can provide personalized investment recommendations and help optimize your asset allocation strategies. This data remains aggregated and anonymized when used for algorithm training purposes.
Technical information helps us understand how users interact with our platform. We analyze usage patterns to identify areas for improvement, detect potential security threats, and ensure our services remain reliable and efficient across different devices and browsers.
We never sell your personal information to third parties. Any data sharing occurs only with your explicit consent or as required by law, and always with appropriate security measures in place.
You have significant control over your personal information and how we use it. These rights ensure you maintain ownership of your data while benefiting from our services.
To exercise any of these rights, contact our privacy team at info@corevistahub.com. We typically respond to privacy requests within 30 days and will verify your identity before processing any requests to ensure your information remains secure.
Protecting your information is fundamental to our operations. We implement multiple layers of security measures because financial data requires the highest level of protection available.
All data transmitted between your device and our servers uses industry-standard SSL/TLS encryption. This means your information is scrambled during transmission, making it unreadable to anyone who might intercept it. We also use advanced encryption methods to protect stored data on our servers.
Our systems undergo regular security audits and penetration testing by independent security firms. We maintain strict access controls, ensuring only authorized personnel can access user data, and all access is logged and monitored for suspicious activity.
In the unlikely event of a security incident, we have established procedures to contain the issue quickly, assess the impact, and notify affected users within 72 hours. We also work with law enforcement and cybersecurity experts when necessary to investigate and prevent future incidents.
Your Role in Security: While we implement robust security measures, your account security also depends on maintaining strong, unique passwords and enabling two-factor authentication when available.
We retain your information only as long as necessary to provide our services and comply with legal requirements. Different types of information have different retention periods based on their purpose and legal obligations.
Account information and preferences remain active for as long as you maintain your account with us. Financial data used for algorithm training may be retained in anonymized form to continue improving our services. Communication records are typically kept for three years to resolve any potential disputes or regulatory inquiries.
When you close your account, we begin the deletion process within 90 days. Some information may be retained longer if required by financial regulations or to protect against fraud, but this data is isolated from active systems and marked for eventual deletion.
As a Philippine-based company serving global markets, some of your information may be processed or stored in different countries. When we transfer data internationally, we ensure appropriate safeguards are in place, including contractual protections and compliance with applicable privacy laws.
We work with carefully selected service providers who help us deliver our services, such as cloud hosting providers and payment processors. These partners are bound by strict data protection agreements and can only use your information for the specific services they provide to us.
Our platform uses cookies and similar technologies to enhance your experience and provide personalized services. Understanding how these technologies work helps you make informed choices about your privacy preferences.
Essential cookies are necessary for our platform to function properly. These include session cookies that keep you logged in and security cookies that help protect against unauthorized access. These cookies cannot be disabled without affecting core functionality.
Analytics cookies help us understand how users interact with our platform. This information is used to identify popular features, troubleshoot technical issues, and improve the overall user experience. This data is aggregated and doesn't identify individual users.
Preference cookies remember your settings and customization choices, such as dashboard layouts, notification preferences, and display options. These cookies enhance convenience by maintaining your preferences across sessions.
You can manage cookie preferences through your browser settings, though disabling certain cookies may limit platform functionality. We also provide cookie management options within your account settings for greater control over your privacy preferences.
This privacy policy reflects our current practices and may be updated periodically to address new features, regulatory changes, or improvements to our data protection measures. We believe in keeping you informed about any changes that might affect your privacy.
When we make significant changes to this policy, we'll notify you through email and display a prominent notice on our platform. For minor updates that don't materially change how we handle your information, we'll update the "Last Modified" date at the top of this policy.
We encourage you to review this policy periodically to stay informed about our privacy practices. If you have questions about any changes or how they might affect you, our privacy team is available to provide clarification and address your concerns.
Questions or Concerns? Our privacy team is committed to addressing your questions and concerns promptly. Don't hesitate to reach out if you need clarification about any aspect of our privacy practices.
Our dedicated privacy team is here to help you understand your rights and address any concerns about how we handle your information. We're committed to transparency and responsive communication.